3D Product Configurator for Magento 2

How long does it take to integrate The Planner Studio with Magento 2?

The typical implementation timeline is 6-8 weeks from initial setup to go-live. This includes integration setup, product configuration, 3D model preparation, testing, and team training. The exact timeline depends on your catalog size, number of configurable products, and the complexity of your setup. We work closely with you and your development team throughout the process to ensure a smooth implementation.

Which Magento versions are supported?

The Planner Studio integration works with all Magento 2 versions (2.3.x through 2.4.7 and beyond), including Adobe Commerce (formerly Magento Commerce). We support both Community and Enterprise editions. The integration is also compatible with headless Magento setups and PWA Studio implementations.

What are the technical requirements for the integration?

The integration has minimal technical requirements. As long as you have Magento 2 with API access, the configurator is supported. The integration works via iframe with a connection to Magento’s API, so there are no specific server requirements beyond what Magento already needs. The configurator itself runs client-side using WebGL technology, meaning it doesn’t add significant server load to your Magento installation. You’ll need HTTPS enabled for AR functionality to work properly.

Do I need a developer to install the configurator?

Yes, you’ll need a Magento developer to embed the iframe on your product pages. While we handle the integration setup and API connection, the actual embedding of the configurator into your Magento theme requires development work on your side. We provide comprehensive documentation and can guide your developers through the process.

Can you help with the technical implementation?

Yes, we set up the entire integration for you, including: API configuration and authentication, product data synchronization setup, real-time pricing integration, 3D model optimization and configuration, custom styling to match your brand, testing and quality assurance, and documentation for your development team. However, we don’t have Magento developers on our team, so the actual iframe embedding into your Magento store needs to be done by your developers. We provide all the documentation and support needed to make this straightforward.

How does the integration affect my Magento store’s performance?

The integration is designed for minimal performance impact. The configurator loads via iframe and uses lazy loading, so it only initializes when a customer views a configurable product. 3D models are optimized for web (typically under 5MB) and delivered via CDN for fast global performance. The iframe approach also means the configurator runs independently without affecting your Magento store’s core performance.

Does it work with headless Magento (PWA)?

Yes, our integration is fully compatible with headless Magento and PWA Studio implementations. The iframe-based approach works seamlessly with modern JavaScript frameworks like React, Vue, or Angular. The configurator can be embedded as a component in your PWA storefront.

Can I use my existing 3D models?

Yes! If you already have 3D models from platforms like Cylindo, or files in formats like GLB, FBX, or OBJ, we can use them. We’ll review your models to ensure they meet web optimization standards (polygon count, texture resolution, etc.) and can assist with any necessary optimization. If you’re using Cylindo, we have a direct integration that automatically fetches your 3D assets.

How much does the Magento 2 integration cost?

Our pricing is tailored to your specific needs based on the number of product series you wish to feature in the configurator. We offer three tiers: Basic (for brands getting started with 1 website and standard features), Premium (for growing brands needing multi-market support with up to 3 websites, AR, e-commerce integration, and custom rules), and Enterprise (for large catalogs with unlimited product series, unlimited markets, and custom UI). Pricing consists of an initial setup fee (which varies based on customization and integration needs) plus a monthly fee calculated on the number of product series. View our pricing tiers and contact us for a tailored quote based on your Magento setup and catalog.

What’s the typical ROI for furniture brands using the configurator?

The average return on investment is 2-3 months for furniture brands. Our clients typically see: 40% increase in conversion rates on configurable products, 50% reduction in return rates (customers know exactly what they’re buying), increased average order value through customization, and reduced customer service inquiries about product options. We provide analytics in your admin panel so you can measure the exact revenue impact for your store.

Can I try the configurator before committing?

Yes! We offer video demos and can provide you with access to example configurations so you can see the platform in action. We can also discuss setting up a test configuration with your actual products to show you exactly how it would work for your brand. Request a demo to see the platform and explore your specific use case.

How does real-time pricing synchronization work?

The integration connects directly to Magento’s API, pulling prices in real-time as customers configure products. When a customer selects options (fabric, dimensions, modules, etc.), the configurator calculates the total price instantly and displays it in the correct currency. This includes: base product pricing from Magento, custom option pricing, configurable product attribute pricing, special prices and customer group pricing, and tax calculations based on customer location. Since prices are pulled directly from Magento, any price updates you make in your Magento admin are automatically reflected in the configurator.

Does the Add to Cart functionality work like native Magento?

Yes, the add-to-cart integration works seamlessly with Magento’s shopping cart. When a customer completes their configuration, clicking Add to Cart sends the configured product directly to their Magento cart with all selections preserved. The configuration appears in: shopping cart with visual preview, order confirmation, admin order view, and customer account order history. All Magento functionality (inventory checks, pricing rules, checkout process) works normally with configured products.

Does it support multiple store views and websites?

Yes, the integration fully supports Magento’s multi-store architecture. You can: display different configurators per store view, show different product catalogs by website, support multiple languages (configurator UI translates automatically), display prices in different currencies per store view, and maintain separate configurations per market. We have clients successfully running the configurator across 9+ markets with this setup.

Can customers save their configurations and come back later?

Yes, customers can save configurations and return later to continue editing or purchase. This is especially useful for: B2B customers who need approval before purchasing, customers comparing different configuration options, high-consideration purchases where customers take time to decide, and sharing configurations with others for feedback. Saved configurations are accessible through your admin panel, where you can view all customer configurations and even retrieve them in your showroom or customer service scenarios.

What is the difference between Generator and Modular models?

We offer two interaction models to fit different product types. Generator Model: Parameter-based configuration where customers adjust options via dropdowns, sliders, and menus (e.g., select fabric, choose leg height, pick dimensions). Best for products with fixed structure but variable options like sofas with different fabrics and leg styles. Modular Model: Modular assembly where customers click individual components and place them in a canvas to build configurations (e.g., modular sofas, shelving systems). Best for products where customers build from modules like sectional sofas or customizable storage solutions. Many furniture brands use both models for different product categories. We’ll recommend the best approach for your catalog during the setup phase.

Does it include AR (Augmented Reality) functionality?

Yes, AR is included in all plans. Customers can view their configured product in their own space using their smartphone or tablet (iOS and Android). On desktop, customers scan a QR code to transfer the configuration to their mobile device for AR viewing. This significantly increases purchase confidence and reduces returns by letting customers see exactly how the furniture will look and fit in their space.

Can I show product dimensions in the configurator?

Yes, the Show Dimensions feature displays real-time measurements as customers configure products. Dimensions update automatically when customers change sizes or add/remove modules. This is particularly valuable for furniture, where size considerations are critical for purchase decisions and helps reduce returns due to size mismatches.

Does it work with Magento’s inventory management?

Yes, the integration respects Magento’s inventory settings through the API connection. You can configure whether to show out-of-stock options, display stock levels, or restrict configurations based on inventory. The system checks inventory availability through Magento’s API to ensure accurate stock information.

Does it support B2B features like CPQ (Configure, Price, Quote)?

Yes, our platform includes CPQ functionality for B2B sales. Features include: quote generation from configurations, integration with CRM systems for lead management, customer-specific pricing rules from Magento, sales rep access to customer configurations, and quote history and management. This is ideal for furniture wholesalers, contract furniture suppliers, and brands selling to architects and designers.

What can I manage through the admin panel?

The admin panel provides several key management capabilities: Analytics and Statistics (view configurator usage, conversion rates, and total revenue generated through the configurator), Configuration History (access all customer configurations, useful for showroom staff or customer service to retrieve saved designs), and Revenue Tracking (see the total revenue that came through the configurator). Note: Product additions and 3D model updates are handled during setup or through our support team. However, since pricing is pulled directly from Magento, any price updates you make in your Magento admin are automatically reflected in the configurator.

Can I add new products to the configurator myself?

Adding new configurable products requires coordination with our team, as it involves 3D model setup and configuration rules. However, this process is streamlined once you’re familiar with the requirements. Price updates happen automatically since they’re pulled from Magento, so you maintain full control over your pricing strategy without needing to update the configurator separately.

What support do you provide after implementation?

We provide ongoing support including: technical support for integration issues, assistance with adding new products, performance optimization guidance, platform updates and improvements, training for new team members, and documentation and best practices. Support level depends on your service plan, from email support to priority assistance.

What happens when Magento releases updates?

We maintain compatibility with new Magento versions. When Magento releases major updates, we test our integration and provide any necessary updates. Our API-based iframe approach means most Magento updates don’t affect the configurator functionality, ensuring your configurator continues working smoothly.

How do I get started with integrating the configurator into my Magento 2 store?

Getting started is straightforward: 1. Request a Demo – Submit a demo request and receive a video walkthrough of the configurator in action. 2. Review Your Needs – We’ll assess your product catalog and technical requirements. 3. Receive a Proposal – Get a detailed implementation plan and quote. 4. Begin Setup – We set up the integration while your developers prepare the iframe embedding. 5. Go Live – Launch your configurator and start seeing results. View our pricing or contact us to get started with your Magento 2 integration.