Pricing

How much does The Planner Studio 3D configurator cost?

The Planner Studio offers three pricing tiers: Starter (for small catalogs and simple configurations), Professional (for growing businesses with multiple products), and Enterprise (for large-scale, multi-market operations). Pricing is based on your product catalog size, configuration complexity, and required integrations. Contact us for a customized quote based on your specific needs.

What’s included in the monthly subscription?

All plans include: Hosting of 3D assets, both Generator and Modular interaction models, AR capabilities, admin panel with analytics, multi-language and multi-currency support, e-commerce integration, UI customization to match your brand, configuration sharing and saving, and ongoing platform updates. Support level varies by tier.

Are there setup or implementation fees?

Yes, there is a one-time implementation fee that covers initial setup, integration with your e-commerce platform, UI customization, training, and configuration. The implementation fee varies based on complexity, number of products, required integrations (Shopify, Magento, WooCommerce, ERP systems), and customization needs. Implementation typically takes 1-3 months.

Do you charge per product or per configuration?

Our pricing is subscription-based, not per-transaction or per-configuration. You pay a monthly or annual fee based on your catalog size and feature needs. There are no additional charges for the number of configurations your customers create or the traffic your configurator receives.

What about 3D model creation costs?

3D model creation is separate from the platform subscription. If you already have 3D models, we can optimize them for web performance. If you need 3D models created, we can recommend trusted 3D modeling partners or provide guidance on model specifications so your team or external agency can create them. Model costs vary based on product complexity and quantity.

Is there a minimum contract period?

Yes, we typically require a 12-month minimum contract for new customers. This ensures sufficient time to implement the configurator, optimize it based on user data, and achieve ROI. After the initial period, contracts can renew annually or transition to month-to-month depending on your plan.

Can I upgrade or downgrade my plan?

Yes, you can upgrade your plan at any time as your business grows. Upgrades take effect immediately. Downgrades are typically processed at your next renewal period. If your needs change significantly, contact us to discuss the best plan for your current situation.

What’s the typical ROI timeframe for a 3D configurator?

Most furniture brands see ROI within 3-6 months through increased conversion rates (typically 40% improvement), reduced return rates (often 50% reduction), and higher average order values from customization. The exact timeframe depends on your current conversion rate, traffic volume, and implementation of the configurator across your product catalog.

Are integrations included or extra?

Standard integrations with major e-commerce platforms (Shopify, WooCommerce, Magento) are included in all plans. Custom integrations with ERP systems, PIM platforms, or proprietary systems may incur additional implementation costs depending on complexity. We’ll provide a detailed breakdown during your quote.

Do you offer a free trial or demo?

We offer personalized demos where we walk you through the platform using examples relevant to your furniture products. While we don’t offer a self-service free trial due to the implementation complexity, we can create a proof-of-concept with a sample of your products so you can evaluate the configurator with your actual catalog before committing.

What’s not included in the pricing?

The subscription does not include: 3D model creation (if you need new models made), highly custom feature development outside our standard platform, third-party software licenses (though we integrate with them), and extensive ongoing design changes beyond minor updates. Training and standard support are included.

Can you help calculate potential ROI for my business?

Yes! We can walk you through an ROI calculation based on your current conversion rate, average order value, return rate, and monthly traffic. Industry benchmarks show configurators typically deliver 40% higher conversion, 50% fewer returns, and 15-25% higher average order values. Contact us for a personalized ROI analysis.

What payment terms do you offer?

We offer both annual and monthly payment options. Annual payment typically includes a discount compared to monthly billing. Implementation fees are usually paid in milestones: partial payment at contract signing, partial at go-live, and final payment upon successful launch. We can discuss payment terms that work for your business.

What happens if we need to cancel?

After your minimum contract period, you can cancel with 30-60 days notice (depending on your plan). We’ll work with you to export your configuration data and ensure a smooth transition. We want customers who see value in the platform, so if you’re not achieving expected results, we’ll work with you to optimize before cancellation.